Shipping policy

Order Confirm
Immediately after your order is placed, an Order Confirmation email with a summary of your order as well as your shipping and billing details will be sent to you.

Order Processing
Once your order is confirmed, your items will be prepared for shipping. It takes 2-3 days (working day) for stocking and 2-7 days (working day) for delivery. While we work hard to ensure your order is prepared for shipping as quickly as possible, some items may have longer processing time due to low product availability. In such circumstances, you will be notified by email of the delay.

Shipping
You can enjoy free Flat Rate Shipping. You may also opt for Express Shipping for an additional fee. Please note that Express Shipping requires a street address in English and a contact number as delivery cannot be made to PO Box addresses. Due to longer customs clearance times experienced, eg due to more stringent security checks, please be advised that Flat Rate Shipping and Standard Shipping time may be affected. Orders cannot be delivered to military addresses (APO, FPO, DPO), Guam, Jersey, Guernsey, Virgin Islands ( UK), Isle of Man, French Guiana, Guadeloupe, Reunion, Martinique, Malawi, Papua New Guinea,Grenada, Zambia, Nigeria. For US territories, please provide an alternative address. For customers in Puerto Rico, please state Puerto Rico in the country section instead of state or province. Shipping method can be selected at Checkout.

Note : If you need to modify the order, the customer service will send you a confirmation message, and we will process the order after receiving your confirmation, so please reply as soon as possible.

Delivery
Once your order is shipped, you will receive a Shipping Confirmation email with details about the items in the package as well as a tracking number and a link to the shipping company website. To track your package, simply click onto the link provided. Please note that sometimes it takes the shipping company some time to update the status of the shipment and your tracking number.